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Roamans.com

Roamans.com Store Details
230,123 customers have rated this store since November 2001

 
4.1
See all ratings
All Ratings
  • 4.4 Clarity of product information
  • 4.3 Ease of finding what you are looking for
  • 4.4 Charges stated clearly before order submission
  • 4.3 Selection of products - Types of products available
  • 4.2 Prices relative to other online merchants
  • 3.7 Shipping charges
  • 4.2 Customer support
  • 4.2 Availability of product you wanted
  • 4.4 Overall look and design of site
  • 4.0 Product met expectations
  • 4.4 Order tracking
  • 4.2 Variety of shipping options
  • 4.2 Would shop here again
  • 4.1 Overall satisfaction
  • 4.4 On-time delivery - Product arrived when expected
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Roamans.com features plus size fashions, offering one of the best selections of sportswear, dresses, intimate apparel and footwear.
Contact Information
Physical Address: 1105 N. Market Street
Wilmington DE 19801
UNITED STATES
Customer Service: Tel: (800) 459-1025
Web site: http://www.roamans.com
Features & Services

Ordering Methods
Order phone number: 
Toll-free order phone number: 
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: Express (3-4 biz days) & Superfast (2 biz days)
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
707 Reviews TotalReviews 1 - 10 of about 707
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Order tracking
  • 3.5 Availability of product you wanted
  • 4.5 
  • 0.5 Shipping charges
  • 0.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Saturday, May 19, 2012 8:44 PM
Had I not gotten a discount on that product I would had been 'PO'd'. I was still upset because the quality was terrible and not even worth the money I spent.
Although I was able to use a Promo Code and receive 50% off, I was not able to use the PROMO CODE for the $.99 shipping and handling. :-( Sales tax and shipping and handling charges are TOO MUCH.
  • 3.5 Would shop here again
  • 2.0 Overall satisfaction
  • 3.0 Product met expectations
  • 1.0 On-time delivery - Product arrived when expected
  • 1.5 Customer support
  • 1.5 Availability of product you wanted
  • 3.0 Order tracking
  • 5.0 
  • 1.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by EVA, Saturday, May 19, 2012 7:41 PM
WHAT I REALLY NEEDED DID NOT COME AND NO ONE COULD HELP ME, EVEN THOUGH IT WAS IN STOCK THAT HURT
shipping is to high
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 
  • 5.0 Prices relative to other online merchants
by Granny4, Saturday, May 19, 2012 6:28 PM
As usual, my order was delivered, and it was complete, and everything was just fine.
Always find what I need at good prices for quality merchandise
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 0.5 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 0.5 Overall satisfaction
  • 0.5 Would shop here again
  • 5.0 
by micki, Saturday, May 19, 2012 5:46 PM
never received item! So Sad!
  • 0.5 Would shop here again
  • 1.5 Overall satisfaction
  • 0.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 5.0 Availability of product you wanted
  • 3.5 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Saturday, May 19, 2012 4:19 PM
I ordered the same tank tops about 3-4 years ago and loved them. The new ones I just received are not the same quality as my others so I'm very disappointed with them. I'm back to wearing my old ones. It's much cheaper quality of the fabric.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Blossom, Saturday, May 19, 2012 3:32 PM
I got my pedal pushers - they fit fine. I received them on time, in good shape. No problems. In fact, I ordered two more pair.
I have ordered several pieces of clothing from Roamans within the past few months and have liked everything. I have not had to return anything I bought. The clothes are of good quality.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by peedink, Saturday, May 19, 2012 3:20 PM
i am disabled and mostly order sleepwear and roamans has a wonderful selection and nicer with more details than most other places.
  • 3.5 Would shop here again
  • 4.0 Overall satisfaction
  • 4.0 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 3.5 Clarity of product information
  • 3.5 Selection of products - Types of products available
  • 3.5 Ease of finding what you are looking for
  • 4.0 
  • 3.5 Overall look and design of site
by Di, Saturday, May 19, 2012 2:26 PM
They are ok but the shipping and handling added onto the product plus some of the prices for the product could be lower. Although I know the shipping is not good anymore.
I like some of the products quite a bit but the prices can be a little high at times and then you have to spend more with shipping and handling which adds more to the items you ordered.
  • 1.0 Would shop here again
  • 1.0 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Order tracking
  • 4.0 Availability of product you wanted
  • 4.5 
  • 4.5 Shipping charges
  • 5.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Clarity of product information
Saturday, May 19, 2012 2:24 PM
The fabric in the blouse was cheap. Thought it would wash and hang better but no such luck.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 4.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4.5 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
Saturday, May 19, 2012 2:21 PM
Fortunately another customer/friend had told me that sizes run large and I ordered a size smaller than I would normally have ordered.They had a $.99 SHIPPING AND FREE RETURN PROMO
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