Customer Reviews |
| 203 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0
- 4.0 Prices relative to other online merchants
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by ron jeremy, Saturday, May 19, 2012 9:32 PM
my order actually was delivered early. i also loved the the funny packaging
i was quite pleasantly surprised at the ease with which i was able to purchase my shoes
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 On-time delivery - Product arrived when expected
- 2.5 Availability of product you wanted
- 0.5 Order tracking
- 0.5 Customer support
- 4.5 Clarity of product information
- 3.0 Overall look and design of site
- 3.0 Ease of finding what you are looking for
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by Shoeless, Saturday, May 19, 2012 1:56 PM
I ordered a pair of Vibram five fingers and paid an additional $7 to have the shoes in 3-5 business days. Instead, they were shipped a day later and then took over a week to deliver. As I plan to move out of the country tomorrow morning indefinitely, this has been a huge disappointment and quite stressful. When I did contact the staff they were condescending and actually flat out lied about the being within the shipping time of delivery with weekends excluded an all. They simply stated that it was still within the delivery timeframe, when it clearly wasn't. I will definitely not be ordering from Moosejaw again and I would discourage others from using this service.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Shipping charges
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
|
Friday, May 18, 2012 8:47 PM
Love you greeting! And customer service is super and friendly.
Very effecient staff!
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- 4.0 Availability of product you wanted
- 3.5 Order tracking
- 3.5 Customer support
- 1.5 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 3.0 Overall satisfaction
- 3.5 Would shop here again
- 2.5
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Friday, May 18, 2012 3:02 PM
good, if can delivery on time will be perfect
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- 5.0 Would shop here again
- 0.5 Overall satisfaction
- 1.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 0.5 Availability of product you wanted
- 5.0 Order tracking
- 4.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
|
Friday, May 18, 2012 12:16 PM
I was sad that when I had to return the item for a smaller size it wasn't available in the same color. The other colors were $50 more so I simply returned it.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 3.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
|
by AznVamp, Thursday, May 17, 2012 11:42 AM
Great transaction process and fast shipping! No problems!
Very intuitive, and good pricing.
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- 5.0 Would shop here again
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 4.5
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by Badass, Thursday, May 17, 2012 8:37 AM
Great service - great staff and very entertaining emails.Keep up the good work guys.
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- 3.5 Would shop here again
- 3.5 Overall satisfaction
- 3.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 3.5 Customer support
- 3.5 Order tracking
- 3.5 Availability of product you wanted
- 4.0
- 2.0 Shipping charges
- 3.5 Prices relative to other online merchants
- 3.5 Charges stated clearly before order submission
- 3.5 Variety of shipping options
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Wednesday, May 16, 2012 4:21 PM
good site
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Clarity of product information
- 3.5 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
|
by harry, Wednesday, May 16, 2012 12:58 PM
moosejaw is great
Moosejaw's great.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.5
- 4.5 Overall look and design of site
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by JamieB, Wednesday, May 16, 2012 9:40 AM
I had a wonderful experience with Moosejaw. Machete from the live chat was so helpful and really is the reason I will choose Moosejaw for my future 'sporty' shopping needs.
I spoke to someone through the online chat and they were very helpful. It is great knowing I can return this item to a store since I'm not sure if it will fit or not.
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