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FragranceNet.com

FragranceNet.com Store Details
163,846 customers have rated this store since November 2000

 
4.3
See all ratings
All Ratings
  • 4.6 Product met expectations
  • 4.5 Clarity of product information
  • 4.0 Shipping charges
  • 4.4 Overall look and design of site
  • 4.5 Selection of products - Types of products available
  • 4.3 Variety of shipping options
  • 4.3 Order tracking
  • 4.4 Would shop here again
  • 4.3 Prices relative to other online merchants
  • 4.5 Ease of finding what you are looking for
  • 4.2 On-time delivery - Product arrived when expected
  • 4.2 Customer support
  • 4.3 Overall satisfaction
  • 4.6 Charges stated clearly before order submission
  • 4.4 Availability of product you wanted
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Trusted since 1997, FragranceNet.com carries over 10,000 genuine brand name fragrances, skincare, haircare, aromatherapy & candles, all at discounted prices, up to 70% off retail. Plus, we offer free U.S. shipping for all orders over $60.00. All of the products showcased throughout FragranceNet.com are 100% original brand names. Absolutely NO imitations or knock-offs.
Contact Information
Physical Address: 900 Grand Blvd
Deer Park NY 11727
UNITED STATES
Customer Service: Tel: (800) 987-3738
Fax: (631) 582-8433
Email: info@fragrancenet.com
Web site: http://www.fragrancenet.com
Features & Services

Ordering Methods
Order phone number: (800) 987-3738
Toll-free order phone number: (800) 987-3738
Order fax number: (516) 586-1113
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
263 Reviews TotalReviews 1 - 10 of about 263
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.5 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Alexandra, Saturday, May 19, 2012 3:10 PM
wonderful serve everything arrived in good order all the way to South Afria
You have stunning range of fragrances
  • 0.5 Would shop here again
  • 2.0 Overall satisfaction
  • 0.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 3.5 Availability of product you wanted
  • 4.5 
  • 4.0 Variety of shipping options
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 3.0 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 3.0 Clarity of product information
by Unacceptable Mother"s Day Gift, Saturday, May 19, 2012 2:08 PM
I am unsatisfied with my purchase of Hugo Deep Red. I have purchased this product before and I know what the fragrance is supposed to smell like. This smells like a cheap knock off in a Hugo bottle. I have the original and it has a richer and more complex aroma than the product you shipped to me and claimed to be Hugo Deep Red. I am sending this back for a full refund.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 3.5 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 3.0 Shipping charges
  • 3.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by retta, Saturday, May 19, 2012 1:46 PM
I enjoy FragranceNet.com as thier prices are extremely resonable . Also my favorite perfume is very difficult to find in retail stores as they heve tospecial order it and its quite expensive that way so I was so happy to see that they had the product.
I love the variety and love the fact that I can purchase a tester and the price range is great....
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 
  • 4.0 Shipping charges
  • 4.0 Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Longtime user of Oscar, Saturday, May 19, 2012 10:32 AM
I liked the availability of items and the ease in ordering. I will definitely order again and have recommended this site to to thers.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 4.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 3.0 Overall look and design of site
  • 4.0 Ease of finding what you are looking for
  • 4.0 Clarity of product information
by sweet_icing, Friday, May 18, 2012 4:07 PM
The selections are great. I particularly favor Escada perfumes so more gift sets for that brand would be fantastic. Otherwise - the standard shipping took 7-10 days as expected and the products came in great condition.
Like a few other fragrance outlets, I found fragrances that I love and have been discontinued. But unlike other places, they had more selections and a great discount. This is my first purchase and I'm looking forward to receiving my items. I'm pretty sure I will return again.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by sunshinegurl, Friday, May 18, 2012 12:53 AM
I purchased this fragrance by chance. It was on sale and then I got an additional discount. Although I'm familiar with David Becks name I was not sure this scent was for what I was looking for. But turns out I hit the jackpot. My husband loved it! Maybe I'll shop on Clearance all the time.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 4.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
Thursday, May 17, 2012 9:28 PM
love all the fragrances and will order again, although it will be quite a long time before I need to order again. . . .
I am pleased with being able to order via the computer.. . .don't get out a lot since I am a definite senione citizen = will be 88 on June 3rd.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 3.5 Overall look and design of site
by irisrainbo, Thursday, May 17, 2012 12:47 PM
Happy with the experience and the prices but would always welcome sales.
Easy to buy, good prices.
  • 4.5 Would shop here again
  • 4.5 Overall satisfaction
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 Customer support
  • 4.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 4.0 
Thursday, May 17, 2012 9:36 AM
Just fast and you have what I want
Fast and easy
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 Customer support
  • 2.0 On-time delivery - Product arrived when expected
  • 5.0 
by Mr. khan, Thursday, May 17, 2012 6:16 AM
The best place to find any fragrance of any brand and with the most cheapest prices. However, the delivery charges are very high and delivery is very slow. I have almost forgotten that I have done a purchase. I will appreciate if you have local warehouse in UK.
I liked the prices.
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